Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gaming outcomes are determined by chance, and the house always has a mathematical advantage. Please only gamble with money you can afford to lose.
Age Verification
Fair Go Casino is only available to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling and take this responsibility seriously. By accessing our platform, you confirm that you meet the legal age requirements in Australia.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be an issue:
- Gambling with money needed for essentials (rent, food, bills)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about time and money spent
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Needing to gamble with increasing amounts of money for excitement
- Failed attempts to cut down or control gambling
- Borrowing money to fund gambling
- Experiencing relationship or work problems due to gambling
- Using gambling to escape problems or negative emotions
Self-Help Tools & Controls
Fair Go Casino provides several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive periodic reminders during gameplay showing your time spent and money wagered
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
To access these tools, please log into your Fair Go Casino account and visit the Responsible Gaming settings in your account preferences.
Support & Help Resources
If you or someone you know is struggling with problem gambling, support is available. Below are trusted organisations offering free, confidential help:
Australia
- Gambling Help Online — Free counselling and support service for problem gambling in Australia
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare — Free support for problem gambling
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Evidence-based resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Helpline and resources
Website: www.ncpgambling.org
Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal centre for health education
Website: www.bzga.de
Need Help?
If you are experiencing problems with your gambling, please reach out for help today. There is no shame in seeking support—trained counsellors are available to assist you confidentially and free of charge. Contact one of the organisations listed above or speak to someone you trust.
Your wellbeing is important to us. If you would like to self-exclude from Fair Go Casino, please contact our customer support team, and we will be happy to assist you.